Siebel Tech Blog

Siebel architecture explained in layman terms: nice one .

In Siebel version 8.0 and higher, when extracting a local database with the default settings, the local database is now encrypted. This is the standard behavior and differs from the earlier versions when you needed to make changes in order to encrypt the local database. One result is that if you download the local database using Siebel Tools, you will not automatically be able to connect to it using the Siebel Mobile Web Client (MWC). This FAQ demonstrates how in Siebel 8.0 and higher you can use the Siebel Mobile Web Client (MWC) to connect to a Local Database extracted by Siebel Tools. Steps 1. Run Generate New Database (GenNewDB). 2. Run Database Extract (DBExtract). 3. Start Siebel Tools and Connect to Local using your USER_ID and PASSWORD. Due to the fact the local database does not exist on the PC, you will be prompted to download the Local Database. 4. Once the local database had downloaded, please ensure you can connect correctly using Siebel Tools. 5. Copy the fil...

Detailed information on how to extract a local DB can be found on at this nice blog . While trying to initialize the local DB I got an error msg saying 'An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)'. This was because the DLL parameter under tool.cfg Local header was wrongly set as 'SSCDW8.DLL'. Upon changing this to 'sscdw9.dll' the DB init started working perfect.